Return & Refund Policy


30-Day Free Return

We offer a 30-day free return policy to ensure that you have a worry-free shopping experience. Make sure your item is in the same condition that you received it, and the purchase proof also needed.


Return is always free but customer's remorse will be responsible for return fee- actual shipping fee of return .

To start a return, you can contact us at We will give detailed information you need for the return like where, how to return your product.

Unacceptable Return:

1: Sale Items;

2: Damaged products like commercial slushy machine/commercial meat slicer by customer's fault(during use).


To ensure you get what you want is to return the item you have (contact us first). After confirmation, you can make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method (credit card) .


Contact Information:


Phone Service: (+86) 158 8085 0944
Monday to Friday: 8:00-17:00 (GMT-7)
Address: 1st Floor, Building 28, No. 6055, Jinhai Road, Fengxian District, Shanghai, China


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