How can we help you?

How can we help you?

Give your customers more details about your service.

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Can I change my shipping address?

1. For unshipped orders, you can contact us .
2. For shipped orders, no changes counld be done.

Why didn’t I get an email about my order status?

After placing your order, the order confirmation email will be sent.
After the order shipped out, the email will be sent too.
Please make sure you enter the right email address.
If you haven't received the email, please contact us .

Can I cancel my order?

If your order has not been shipped out, you can cancel this order by contact us for the assistance.

How long does it take for my order to be shipped?

Usually in the same day if you place the order before 18:00 ( GMT-7).

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